They hardly ever fix anything and they are impossible to get in touch with. It's like taking on a second job to try to get them to do *their* job. Email is the only way to communicate, and you have to follow up multiple times even after they respond that they will do something.

NO STAR rating…..Let’s say this company is lacking in all areas in their lack of communication, support and management. They run on a Skelton crew having their employees work with minimal help and stressing their employees in doing their jobs. They will terminate without any warning. Unprofessionally managed to say the least. Having some Resident’s complaining maintenance not being completed in a timely fashion due to lack of help on some property. Good people have quite, and been fired over things that could have been resolved differently. If you are considering working for Summit Reality please DON’T ! Save your time and qualifications for another company that will treat you with respect and dignity. LOOK at their reviews, and their low rating, and ask yourself do I really want to work for this company having no Guaranteed of how long you’ll be able to work there.

Do not rent at Overlook Pointe, which is managed by summit real estate Management if you want a peace of mind. The communication with the front office is the most unprofessional company you will ever have to deal with. I have been told that my dog that is a support animal wasn't approve this month September when we got our approval letter back in November of 2021. I had my lease agreement sent to me five different times and after the third time I asked for a month to month because I no longer wanted to deal with miscommunication and unprofessionalism from this company. Then I'm told today September 15th that the lease agreement was already signed and approved even though we were told that they never received it and that we need to redo it again and again so we did it five different times. If I was speaking to several different people I can understand why they'll be mixed up but the only person that I was speaking with about this ordeal was the community manager Mary. It is not worth renting here due to the unprofessional and miscommunication when it comes down to it. It is not worth renting here due to the unprofessional and miscommunication when it comes to dealing with Mary who's supposed to be the community manager. Mary had even said that we hadn't signed the lease (September 7th )yet did you want us to send a 12-month lease I said no please send us a month to month and she did. Mary the community manager should not be in control of this property and just so you know I am getting a lawyer over this and reporting you to the better Business bureau.

Summit Realty doesn't do their job in attending to their customers. Their management is seriously lacking, and they never respond to customer concerns. I can't remember the last time I've heard from them, and they don't pay attention to when information about tenants needs to be corrected.

Management has a problem when a tenant ask for basic needs, like dryers being fixed. They are not empathetic to the needs and have too many properties with not enough managers. Dave who works in maintenance is really great about getting things done when you ask. If you like an absent property manager this is the place for you. The location is amazing which is why I struggled with a 3-4 star.

Lived here for 2 years and i wish i had spent my money somewhere else this place is a trap they will keep you there for as long as they can and slap you with extreme fines that they deem "necessary due to the apartment left in an unlivable state" we spent a day cleaning the apartment befor we left that BS. Dont live here they are terrible.

They can't keep managers. The managers quit after 1 to 2 years.

No Barking Dogs! Everyday I hear the dog above me (#1509) barking and the owner is not helpful. Management implies, "it's not our problem. Talk to your neighbor." Neighbor was told early 2015 about their dog barking and has not complied since. Every time someone walks by their (Alron and Judy Childs, #1509) apts the dog barks and the owners don't do anything. It's 2019 going on 2020. We need a new management company. UPDATE: I was told the dog was getting a bark collar. This never happened. Dog still barks from 10 am to noon everyday. Just more lies from management.

I highly recommend NOT leasing an apartment with Summit Real Estate Management, in particular, an apartment at the Vista Avenue property. Over the two years I lived at Vista Ave, management treated me, and other tenants, with disrespect. Countless accounting errors, erroneous charges, and lost checks were just the tip of the iceberg. The land lord will befriend you, then turn around and gossip to other residents about you. I can't stress enough how unprofessional this place is. A management company with 1 star is a RED FLAG. Don't let the beautiful landscaping at Vista Avenue fool you, it's all a facade.

The management company Summit Real Estate are incompetent and have earned their 1 star rating. If you try to file a complaint about any of their employees you will be stonewalled and called a liar. I called and complained to them and what I was told was: "well we wouldn't have an A rating with the BBB if what you are saying is true." The reason they have an A rating with the BBB is because the BBB doesn't take complaints from parties with a landlord/Tenant relationship and advises you to call the Oregon Housing Authority. The only issue with that is that the Oregon Housing Authority only pursues issues of discrimination and advise you to hire a lawyer and sue them. They are rude and ignore legitimate complaints because they know there is no recourse. They are liars and I would avoid any housing that is managed by these people

Bad company.

Bad company.

Bad company.

I highly recommend NOT leasing an apartment with Summit Real Estate Management, in particular, an apartment at the Vista Avenue property. Over the two years I lived at Vista Ave, management treated me, and other tenants, with disrespect. Countless accounting errors, erroneous charges, and lost checks were just the tip of the iceberg. The land lord will befriend you, then turn around and gossip to other residents about you. I can't stress enough how unprofessional this place is. A management company with 1 star is a RED FLAG. Don't let the beautiful landscaping at Vista Avenue fool you, it's all a facade.

The management company Summit Real Estate are incompetent and have earned their 1 star rating. If you try to file a complaint about any of their employees you will be stonewalled and called a liar. I called and complained to them and what I was told was: "well we wouldn't have an A rating with the BBB if what you are saying is true." The reason they have an A rating with the BBB is because the BBB doesn't take complaints from parties with a landlord/Tenant relationship and advises you to call the Oregon Housing Authority. The only issue with that is that the Oregon Housing Authority only pursues issues of discrimination and advise you to hire a lawyer and sue them. They are rude and ignore legitimate complaints because they know there is no recourse. They are liars and I would avoid any housing that is managed by these people

Stay away from this company, they don’t know the meaning of customer service. I will pass this information on to all my clients.

They just raise your rent every chance they get. However, they wont do anything regarding repairs and things that are broken in the apartment.

Bad company.

Bad company.

The maintenance guy here is great! The one star is for him and him alone. The rest of the staff and management get zero.This place used to be good. Summit realty started raising the rent to unrealistic prices and the quality management went with it. We had regular homeless people roaming the halls as guests of one of our neighbors. Smoking so many cigarettes inside we could smell it three flights up. Their smell has never completely gone away.I am currently sitting in my apartment with paint fumes known to be extremely toxic. We had no notice of construction or of the use of harmful chemicals. We are sitting here on day 3 of inhalation. This is an obvious lack of concern for children and pets in the building... InsaneUpdate-They canceled another round of spray paint scheduled for the evening before thanksgiving. Our guests are so lucky. So thankful.They relocated a couple tenants for the first round of spray. And why we weren’t all relocated?..I just got off the phone with management. All we were given was a 24 hour notice for more spraying of the same chemicals. Their solution? Oh, more fans. I’m starting to taste the airborne chemicals now(for real).If you dig grunge this is your jam! Buyer beware.

This summit company doesn't care about the tenants or the buildings, they care about cashing your check as soon as possible, management and the people above are the rudest people. If you dare to complain or express how you feel about how bad they manage the apartments or properties, it is enough for them to not renew your lease and so you end up losing. They took away our air conditioners with the reason that the building doesn't look nice with them, we can't have our patios decorated the way we want them because to them it does give a bad look to the building, if there are problems with animal feces, it is our problem because management doesn't care and they tell you. The biggest problem is the CEO of this company, this woman has no patience to deal with anyone, she will yell at you and make you feel that you are the reason why the building is not in good condition or why the manager is not in a good mood. Horrible company. Do not rent from them. They pass a report at the end of the month to the owners of the building, but don't you dare make a report of their abuse to the tenants and how ridiculous their rules are, because like I said, they will not renew your lease. This is how many of us live at the moment, afraid. But this is it, I refuse to live afraid of these bullies any longer. Do yourself a favor and DO NOT RENT HERE.

I had applied to one of their managed properties and got denied. When I asked why, the on-site property manager (who told me she had only been working there less than a week) said that she didn't know, but everything would be laid out in a letter I would receive from the screening department. They canceled my boyfriend's application because he had applied with me (first red flag). So I waited for the letter. Surprise! It laid out NOTHING. All it said was that I had been denied due to a negative rental history. I thought this was very strange because I had talked personally with my previous rental managers and they had nothing bad to say. The letter had no phone number or means of contact other than the address to this rental company (second red flag). I called the on-site property manager to see what I could do to fix this error and she said that I had to submit a claim in writing to have the screening department re-evaluate. I googled Summit's phone number and first talked to a man who said he would forward me to the screening department. After being on hold for 1-2 minutes, there was a pause as if someone had picked up the phone and then I got a dial tone (red flag number three). So I called right back and got a lady who was rude and dismissive, who told me that she couldn't tell me who said or what was said that led to my denial and that she would not forward me to the screening department because they couldn't tell me that information either - I should just write a letter and they'd re-evaluate. So I asked her how I was supposed to make an effective claim that a mistake had been made if I didn't even know what I was refuting? That seemed to catch her off-guard and she ended up forwarding me to the regional manager of blah blah blah, which went straight to voicemail. I left a message in the early afternoon. Around the same time the next day I got a call back from this regional manager lady and she was just as rude and dismissive as the first lady! She told me what had been said, but not who said it (because I may retaliate against them?). I asked her how I could go about remediating the situation, and she told me flat out (I kid you not) that I would never be able to apply to any of their properties EVER, because even if I could prove it was a mistake, it would look too "suspicious" if the " if the property that had given the negative rental reference recanted their statement (as if I had coereced them?). them?). This was red flag frickin' four. At this point, I was so upset, thinking I'd never be approved for another apartment because of this mistake. I ended up calling the manager of the place I'm at now because I had deduced the reference came from her, and I wanted to see what had happened since she had told me nothing bad had been reported. Come to find out, she had checked three boxes: ONE noise complaint, and another for ONE car complaint (we were in an accident and parked our busted car in the property lot). And we paid rent late ONCE. For the whole year. Needless to say, these are not reasons why a person with an otherwise impeccable rental history would be denied. My current manager continued to tell me that Summit properties have a reputation for denying applications for certain reasons to hide their true intentions for denying tenants. She implied they intentionally make it difficult for applicants to go through the re-evaluate stage. Now, I don't know if a better-looking potential tenant came in behind us and applied for the same unit, or if maybe race was a factor (I'm black and my boyfriend is Mexican with a mexican-sounding last name), but whatever their true intentions were, it was the worst experience of my life and I will never EVER apply to any of their properties again, recommend their properties to anyone I know, or ever have a kind word to speak on their behalf.

Dog barks above me all day at King City Apts. I was sick all day and was trying to get some rest. This did not happen! I have been complaining to Manager and Main Office (Summit Real Estate Management, LLC) for the past 3 yrs but nothing is happening. The second month I was ask if I wanted to move to a different unit I said, NO! Management should move the tenants above me because they are making the noise. In the rental agreement, it says that dogs cannot disturb tenants by barking a lot. This dog is barking a lot. If the dog barking would stop this would be the quietest place I lived at.